Rework Rate

Percentage of production output requiring additional work to meet specifications — a measure of the hidden factory consuming capacity without adding value.

Formula

(Reworked Units ÷ Total Units Produced) × 100%

Benchmarks

World-class: <1% Good: 1–3% Typical: 3–5% Poor: >5%

What Is Rework Rate?

Rework Rate measures the proportion of production that requires additional processing to meet specifications. Unlike scrap, reworked items are recoverable — but the additional labour, machine time, and material consumed represent hidden cost and lost capacity.

This is the “hidden factory” — the work being done that produces no additional output.

The Formula

Rework Rate = (Reworked Units ÷ Total Units Produced) × 100%

Data Requirements

SourceRequiredWhat You Need
Machine DataYesProduction count, rework count
MESOptionalRework reason codes and tracking

Rework Rate is a Phase 2 metric — it can be calculated from basic production data.

Why It Matters

  • Hidden capacity loss — rework consumes capacity that could produce new output
  • Process capability — high rework indicates an inconsistent process that can produce good parts but doesn’t do so reliably
  • Cost — rework labour and materials add cost without adding revenue
  • Quality system indicator — rework means defects are being caught (good) but not prevented (needs improvement)

Common Pitfalls

  • Not tracking all rework — minor touch-ups and adjustments are often unreported
  • Not recording rework reasons — without root cause data, improvement is guesswork
  • Counting reworked parts as first-pass good in FPY calculations — they should not be

Best Practices

  • Classify rework by severity (minor adjustment vs major reprocessing)
  • Track rework reason codes to guide process improvement
  • Calculate the full cost of rework (labour + materials + lost capacity)
  • Focus on prevention rather than perfecting the rework process
  • Use rework data to prioritise process improvement projects
  • First Pass Yield — rework reduces FPY even though the product eventually ships
  • Scrap Rate — the unrecoverable counterpart to rework
  • Defect Rate — rework is a response to defects
  • Cycle Time — rework extends effective cycle time